Privacy Policy kedai88 —
We Care Your Data Fully

Kedai88 collects various categories of information to provide every member with a secure, fast, and seamless experience. Data collection is conducted transparently — you always know what we collect and why.

Information you provide directly:

• Full name, national ID or passport number during the registration and KYC verification process.
• Active email address and mobile number for communication and account verification purposes.
• Bank account or e-wallet details used for deposit and withdrawal transactions.
• Supporting documents such as bank statements or utility bills when additional verification is required.
• Optional details such as date of birth and residential address for age verification and legal compliance purposes.

Information collected automatically:

• IP address, browser type, operating system, and device information used to access the platform.
• Activity logs including login date and time, pages visited, and gaming session duration.
• Full transaction data including deposit amounts, withdrawals, wagering, and wins per session.
• Geographic location data (state or region) based on IP address for regional compliance purposes.

Every piece of information we collect has a clear and legitimate purpose. We do not use your data for any purpose other than those stated here.

We also use data to detect suspicious activity, prevent fraud, and keep the kedai88 platform safe for all members. Any data processing for new purposes not listed here will require your consent in advance.

Kedai88 does not share member personal information with third parties for marketing purposes without your consent. However, there are specific situations where data sharing is necessary and legally justified:

• Payment Service Providers: Information required to process deposits and withdrawals is shared with integrated payment providers such as FPX, Touch 'n Go eWallet, and GrabPay, subject to their respective privacy policies.
• Regulatory Authorities: kedai88 will comply with any lawful requests from government authorities or law enforcement when required to do so by law.
• Technology Partners: Technical infrastructure providers and cloud service partners we use may process your data as part of their services, under strict confidentiality agreements.
• Fraud Prevention: Data may be shared with relevant security agencies to detect and prevent fraudulent activities and money laundering.
• Business Merger: In the event of any merger, acquisition, or sale of company assets, member data may be transferred to the new entity, with appropriate notice provided to you.

Data security is kedai88's highest priority. We employ a comprehensive combination of technical and administrative security measures to protect your information from unauthorized access, loss, or damage.

• 256-bit SSL/TLS encryption protects all data in transit between your browser and kedai88's servers.
• Member passwords are stored in hashed format using modern cryptographic algorithms — we never store passwords in plain text.
• Two-factor authentication (2FA) is available and strongly encouraged for all accounts to provide an additional layer of security.
• Enterprise-grade intrusion detection systems (IDS) and firewalls monitor and block suspicious activity in real time.
• Regular security audits are conducted by independent third parties to identify and address any system vulnerabilities.
• Sensitive data is stored in encrypted databases, isolated from public-facing systems.

While we do everything possible to protect your data, no system is one hundred percent immune. Should any security breach affecting your data occur, kedai88 will notify you in a timely manner as required by law.

The kedai88 platform uses cookies and similar tracking technologies to enhance the user experience, analyze usage patterns, and ensure the security of your session.

Types of cookies we use:

• Essential Cookies (Required): Required for the platform to function properly, including maintaining login sessions and security preferences. These cookies cannot be disabled.
• Performance Cookies: Helps us understand how members use the platform so we can improve the user experience. All data is collected in aggregate and anonymized form.
• Functional Cookies: Saves your preferences such as language, display theme, and other personal settings to deliver a more personalized experience.
• Analytics Cookies: Used to measure the effectiveness of promotional campaigns and understand traffic sources to our platform.

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the kedai88 platform.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices for data protection, you have the following rights regarding your personal data:

• Right of Access: You may request a copy of the personal data we hold about you at any time by submitting a written request to our team.
• Right to Rectification: If any information is inaccurate or incomplete, you have the right to request that we correct or update that data.
• Right to Erasure: Under certain circumstances, you may request the deletion of your personal data, subject to applicable record-keeping legal requirements.
• Right to Object to Marketing: You may object to the processing of your data for direct marketing purposes at any time without providing any reason.
• Right to Restriction: In certain situations, you may request that we restrict how we process your personal data while a dispute is being resolved.
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format for transfer to another service provider.

To exercise any of the above rights, please contact the kedai88 customer support team via 24/7 live chat or email. We will fulfill your request within 14 business days from the date of receipt.

Kedai88 does not retain member personal data longer than necessary. Retention periods are determined based on service requirements, legal obligations, and legitimate business interests.

• Active account data is retained for the duration of your active membership and for a minimum of five (5) years after account closure, in compliance with anti-money laundering legal requirements.
• Financial transaction records are retained for seven (7) years in compliance with Malaysia's tax and financial reporting requirements.
• Communication logs and customer support records are retained for three (3) years for reference and dispute resolution purposes.
• Cookie and web analytics data is retained for no more than twelve (12) months before being automatically deleted or anonymised.
• Once the retention period ends, data will be securely deleted using methods that comply with information security standards.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the kedai88 team is available to assist you at any time.

• 24/7 Live Chat: The fastest way to get help. Our support team is available 24/7 via the live chat button at the corner of your screen.
• Official Email: For privacy inquiries requiring a written response, send an email to [email protected] and we will reply within 24 business hours.
• FAQ Page: Visit page kedai88 FAQ for instant answers to frequently asked questions on privacy and account security.

Kedai88 takes every privacy-related complaint seriously. We are committed to resolving each issue within the designated timeframe and will keep you informed of your case's progress throughout the resolution process.